Privacy Policy
Last Updated: 15 October 2025
ARADOS Garment & Textile Import and Export (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website arados.ca and use our services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
1. Information We Collect
We may collect information about you in a variety of ways. The information we may collect on the website includes:
Personal Data
Personally identifiable information, such as your name, shipping address, email address, telephone number, and company information, that you voluntarily give to us when you register with the website, place an order, request a quote, subscribe to our newsletter, or when you choose to participate in various activities related to the website. You are under no obligation to provide us with personal information of any kind; however, your refusal to do so may prevent you from using certain features of the website.
Derivative Data
Information our servers automatically collect when you access the website, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the website.
Financial Data
Financial information, such as data related to your payment method that we may collect when you purchase, order, or request information about our services from the website. We store only very limited, if any, financial information that we collect. Otherwise, all financial information is stored by our payment processor.
Data from Contests, Giveaways, and Surveys
Personal and other information you may provide when entering contests or giveaways and/or responding to surveys.
2. Use of Your Information
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the website to:
- Create and manage your account
- Process your transactions and send you related information, including purchase confirmations, invoices, and quotes
- Email you regarding your account or order
- Fulfill and manage purchases, orders, payments, and other transactions related to the website
- Generate a personal profile about you to make future visits to the website more personalized
- Increase the efficiency and operation of the website
- Monitor and analyze usage and trends to improve your experience with the website
- Notify you of updates to the website and our products and services
- Offer new products, services, and/or recommendations to you
- Perform other business activities as needed
- Prevent fraudulent transactions, monitor against theft, and protect against criminal activity
- Process payments and refunds
- Request feedback and contact you about your use of the website
- Resolve disputes and troubleshoot problems
- Respond to product and customer service requests
- Send you a newsletter (if you have subscribed)
- Solicit support for the website
3. Disclosure of Your Information
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
By Law or to Protect Rights
If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
Third-Party Service Providers
We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
Business Transfers
We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
Marketing Communications
With your consent, or with an opportunity for you to withdraw consent, we may share your information with third parties for marketing purposes, as permitted by law.
4. Tracking Technologies
Cookies and Web Beacons
We may use cookies, web beacons, tracking pixels, and other tracking technologies on the website to help customize the website and improve your experience. Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of the website.
Website Analytics
We may also partner with selected third-party vendors to allow tracking technologies and remarketing services on the website through the use of first-party cookies and third-party cookies, to, among other things, analyze and track users’ use of the website, determine the popularity of certain content, and better understand online activity.
5. Third-Party Websites
The website may contain links to third-party websites and applications of interest, including advertisements and external services, that are not affiliated with us. Once you have used these links to leave the website, any information you provide to these third parties is not covered by this Privacy Policy, and we cannot guarantee the safety and privacy of your information.
6. Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
7. Policy for Children
We do not knowingly solicit information from or market to children under the age of 13. If you become aware of any data we have collected from children under age 13, please contact us using the contact information provided below.
8. Controls for Do-Not-Track Features
Most web browsers and some mobile operating systems include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. No uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online.
9. Your Privacy Rights
Depending on your location and applicable laws, you may have certain rights regarding your personal information, including:
- Right to Access: You have the right to request copies of your personal information
- Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete
- Right to Erasure: You have the right to request that we erase your personal information, under certain conditions
- Right to Restrict Processing: You have the right to request that we restrict the processing of your personal information, under certain conditions
- Right to Object to Processing: You have the right to object to our processing of your personal information, under certain conditions
- Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us using the information provided below.
10. California Privacy Rights
California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year.
California Consumer Privacy Act (CCPA)
If you are under 18 years of age, reside in California, and have a registered account with the website, you have the right to request removal of unwanted data that you publicly post on the website. To request removal of such data, please contact us using the contact information provided below.
11. GDPR Data Protection Rights
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. ARADOS aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your personal information.
In certain circumstances, you have the following data protection rights:
- The right to access, update, or delete the information we have on you
- The right of rectification
- The right to object
- The right of restriction
- The right to data portability
- The right to withdraw consent
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes.
13. Contact Us
If you have questions or comments about this Privacy Policy, please contact us at:
ARADOS Garment & Textile Import and Export
Email: [email protected]
Phone: +1 (403) 969-0189
Address: Montreal, Quebec, Canada
Contact Person:
Ibrahim Hmidosh
Project and Operations Manager