Get In Touch
Ready to discuss your wool or garment needs?
Contact our team in Montreal.
Contact our team in Montreal.
Contact Information
Simply complete the inquiry form below with your requirements, and our team will respond within 24-48 hours with detailed information, pricing, and next steps tailored to your specific needs.
Responsive Communication You Can Count On
Our specialists answer questions about wool grades, testing, logistics, and delivery.
Our Team is Here to Support Your Wool and Textile Sourcing
Frequently Asked Questions FAQ
What wool grades do you offer?
We offer three grades of 100% Canadian wool:
- Class A Fine Wool – 22 micron (premium knitwear, fine yarn, luxury apparel)
- Class B Medium Wool – 25 micron (apparel, blends, versatile knitwear)
- Class C Crossbred Wool – 27-30 micron (carpets, upholstery, industrial textiles)
All wool is sourced from certified Canadian farms through the Canadian Co-operative Wool Growers (CCWG) and other well reputation certified mills.
Is your wool tested and certified?
Yes, all our wool is laboratory tested to IWTO (International Wool Textile Organisation) and AWEX (Australian Wool Exchange) international standards. Each shipment includes complete test certificates showing:
- Fiber diameter (micron)
- Yield percentage
- Staple length and strength
- Vegetable matter content
- Color and brightness ratings
Can I request wool samples before ordering?
Absolutely! We encourage clients and mills to request samples before placing bulk orders. Contact us with your specifications, and we’ll arrange to send representative samples with test certificates. Sample requests are typically processed within 3-5 business days.
What is your minimum order quantity (MOQ)?
Our standard minimum order is one 20-foot container (approximately 12-15 tons) or one 40-foot container (approximately 22-25 tons). For initial trial orders, we can discuss smaller quantities. Contact us to discuss your specific requirements.
Do you offer greasy wool or scoured wool?
We primarily offer greasy wool (raw, as shorn from sheep), which provides the best value and allows mills to control their own scouring process. Scoured (washed) wool is available upon request for large orders. Semi-processed options (carded or combed) can also be arranged for specific requirements.
How long does delivery take?
Standard delivery time is 6-8 weeks from contract confirmation to arrival at your destination port. This includes:
- 1-2 weeks: Wool collection and grading
- 1 week: Laboratory testing and certification
- 1 week: Baling and container loading in Montreal
- 3-4 weeks: Ocean freight to destination port
Express arrangements may be possible for urgent orders.
What are your payment terms?
We offer flexible payment terms for established customers:
- 30% deposit upon order confirmation.
- 70% balance upon shipment, against copy of Bill of Lading and related export documents.
- Net 30 days for approved buyers
What shipping terms (Incoterms) do you offer?
We offer:
- FOB Montreal – You arrange ocean freight and insurance
- CIF (Cost, Insurance, Freight) – We arrange delivery to your port
- CFR (Cost and Freight) – We arrange freight, you arrange insurance
We can quote both FOB and CIF prices for comparison.
Is your wool fully traceable?
Yes, 100% traceable. Every bale includes complete documentation showing:
- Farm identification and location
- Shearing date
- Batch number
- Laboratory test results
- CCWG certification
- Export documentation
This ensures complete transparency from farm to mill.
Can you supply wool year-round?
Canadian wool is primarily available from May through October (shearing season). We work with CCWG to maintain inventory for year-round supply, but availability may vary by grade. Contact us early to secure your preferred grades and quantities.
What types of garments do you import?
We source a wide range of cotton garments from Asian manufacturers:
- T-shirts and casual wear
- Dress shirts and formal apparel
- Activewear and sportswear
- Dresses and fashion garments
- Home textiles (bedding, towels)
All products undergo quality control inspections before shipment.
Which countries do you source from?
We have established long-term relationships with reliable manufacturers in Bangladesh, India, China, Pakistan, and Vietnam, selected for their quality standards, production capacity, certifications, and ethical compliance.
In addition, ARADOS is currently developing new and promising sourcing partnerships in other competitive markets, expanding our global network to ensure continuous supply, cost efficiency, and diversified product quality
In addition, ARADOS is currently developing new and promising sourcing partnerships in other competitive markets, expanding our global network to ensure continuous supply, cost efficiency, and diversified product quality
Can you handle custom designs and private label?
Yes, we work with manufacturers who can produce custom designs, private label products, and branded merchandise. We can assist with:
- Pattern development
- Sample production
- Quality specifications
- Labeling and packaging
- Compliance with North American standards
What is your quality control process?
Our quality control includes:
- Factory audits and certification verification
- Pre-production sample approval
- In-line inspections during production
- Pre-shipment final inspections
- Defect rate monitoring
- Compliance with buyer specifications
We maintain strict quality standards to ensure consistent product quality.
What are typical lead times for garment orders?
Lead times vary by product type and order size:
- Sample production: 2-3 weeks
- Bulk production: 6-10 weeks
- Shipping to North America: 3-4 weeks (ocean freight)
Total time from order confirmation to delivery: approximately 10-14 weeks.
How do I request a quote?
You can request a quote by:
- Filling out the contact form on this page with your requirements
- Emailing us with specifications and quantities
- Calling or WhatsApp Ibrahim Hmidosh at +1 (403) 969-0189
Please include:
- Product type (wool grade or garment type)
- Quantity needed
- Preferred delivery timeframe
- Destination port or location
- Any specific requirements
We’ll respond within 24-48 hours with pricing and availability.
Do you work with new customers?
Yes! We welcome new customers from around the world. For first-time orders, we may require:
- Company registration documents
- Business references
- Deposit payment or Letter of Credit
- Clear specifications and requirements
We’re committed to building long-term partnerships based on trust and quality.
Can you arrange logistics and customs clearance?
Yes, we can arrange:
- Export from Canada: Complete documentation, container loading, customs clearance
- Ocean freight: Booking and coordination with shipping lines
- Insurance: Cargo insurance for international shipment
- Import assistance: We can recommend customs brokers at destination ports
For CIF terms, we handle all logistics to your destination port.
What documentation do you provide?
For wool exports, we provide:
- Commercial invoice
- Packing list
- Bill of Lading
- Certificate of Origin (Canadian)
- Laboratory test certificates (IWTO/AWEX)
- Phytosanitary certificate (if required)
- CCWG certification
- Insurance certificate (for CIF terms)
- Any additional documents required by destination country
For garment imports, we provide standard import documentation.
What languages do you support?
Our team primarily works in English, but we can provide key documents and product specifications in:
- English (primary)
- Chinese (Simplified) – for China market customers
- Hindi – for India market customers
We’re committed to clear communication with our international partners.
How can I visit your facilities?
We welcome visits from serious buyers and partners. Our office is located in Montreal, Quebec, Canada. To arrange a visit:
- Contact us at least 2 weeks in advance
- Provide your company information and visit purpose
- We can arrange facility tours and meetings with our team
We can also arrange visits to CCWG facilities to see wool grading and processing operations.
Do you attend trade shows or exhibitions?
We participate in select textile industry trade shows and wool industry events. Contact us to learn about upcoming events where you can meet our team in person. We also arrange one-on-one meetings at major textile exhibitions in India, China, and North America.
What makes ARADOS different from other wool exporters?
Our unique advantages include:
- Dual expertise: Understanding both raw materials (wool) and finished products (garments)
- Complete traceability: Farm-to-mill documentation for all wool
- Canadian quality: Pristine environment, ethical production, no mulesing
- Professional service: 6+ years in international textile trade
- Flexible terms: Accommodating payment and shipping options
- Reliable communication: Responsive team available via multiple channels
Can you help with technical specifications for our mill?
Yes! Our team can provide:
- Processing recommendations by wool grade
- Yield calculations and quality parameters
- Compatibility assessments for your equipment
- Blending recommendations
- Technical consultation based on your end-product requirements
We work closely with mills to ensure our wool meets your specific processing needs.
How do I stay updated on wool availability and pricing?
You can:
- Subscribe to our newsletter
- Follow us on LinkedIn for industry updates
- Contact us directly for current pricing and availability
- Request to be added to our quarterly market report mailing list
We provide regular updates on Canadian wool market conditions, availability by grade, and pricing trends.
Ready to Start Your Next Wool or Garment Order?
Partner with ARADOS for reliable wool export and garment import services. Our team is ready to discuss your requirements and provide tailored solutions for your textile needs.